Privacy Policy

QuickBitesAI Platform — Last Updated March 2026

1. Overview

QuickBitesAI (“we”, “us”, “our”) operates a restaurant customer feedback and engagement platform. This Privacy Policy explains how we collect, use, and protect information submitted through our platform at quickbites.ai.

2. Information We Collect

When you submit feedback or enter our sweepstakes through a participating restaurant’s QR code, we collect:

• First and last name
• Phone number
• Email address (optional)
• Your feedback rating and comments
• IP address (for duplicate entry prevention)
• Date and time of submission
• SMS opt-in consent and timestamp

3. How We Use Your Information

We use collected information to:

• Administer the monthly sweepstakes drawing
• Send follow-up SMS messages if you opted in
• Help participating restaurants improve their operations
• Prevent duplicate entries and abuse
• Comply with legal obligations

4. SMS Communications

If you opted in to receive SMS messages:

• You may receive follow-up messages about your visit
• You may receive sweepstakes winner notifications
• Message frequency varies
• Message and data rates may apply
• Reply STOP at any time to unsubscribe
• Reply HELP for help
• We do not sell your phone number to third parties

5. Data Sharing

We do not sell your personal information. We may share information with:

• The restaurant location you visited (your feedback and contact info for follow-up purposes)
• Service providers who assist in operating our platform including Firebase/Google, Twilio, and SendGrid, under strict confidentiality agreements
• Law enforcement when required by applicable law

6. Data Retention

We retain your information for up to 24 months from the date of collection, or longer if required by law. Sweepstakes entry records are retained for a minimum of 3 years for compliance purposes.

7. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of SMS communications at any time by replying STOP

California residents have additional rights under the CCPA including the right to know, delete, and opt-out of sale of personal information. To exercise your rights, contact us at quickbites.ai.

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy. The date at the top of this page indicates when it was last updated.

11. Contact

For privacy-related questions or to exercise your rights, email support@quickbites.ai or visit quickbites.ai.